Website Privacy Policy

Alison Young Limited (“we”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use [click here for Website Terms & Conditions] and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.alisonyoungbeauty.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Alison Young Limited of C/O Messrs Elliot Woolfe & Rose, Elizabeth House, 54-58 High Street, Edgware, Middlesex HA8 7TT.


We may review, update and change this Privacy Policy from time to time by updating this web page. You should check this Privacy Policy intermittently so that you are up to date with any changes.


We will collect and process the following data about you:

2.1 Information you give us. This is information about you that you give us by filling in forms on our site http://www.alisonyoungbeauty.com (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

2.2 Information we collect about you. With regard to each of your visits to our site we and our host server will automatically collect the following information:

2.2.1 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

2.2.2 information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

2.3 Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.


3.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

3.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. The cookie helps analyse web traffic or lets us know when you visit a particular site, meaning we can tailor our website to your preferences.

3.3 Our website uses cookies, and by using our website and services, you agree to our use of these cookies.

3.4 Cookies assist us in providing you with a better service, as we can monitor the webpages you find useful. We use the information from cookies to generate reports on the usage of our website which are then used for evaluation and analysis. The purpose is to improve our website by tailoring it to the needs of users.

3.5 Please note that we will not retain any data specific to you (i.e. from which you can be identified), nor can we gain access to your computer or personal information by using cookies. We only have access to the data you choose to share with us.


Please note that if you follow a link from our website, meaning you leave our website, we will not have any control over those other websites. This means that we will no longer be responsible for your privacy and the protection of the information which you have provided to other websites, and this privacy policy will not apply once you leave our website. You should review the privacy statement of the new website, to ensure you are happy to proceed and before you submit any personal data to those websites.


We use information held about you in the following ways:

5.1 Information you give to us. We will use this information:

5.1.1 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

5.1.2 to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

5.1.3 to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer or user, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;

5.1.4 to notify you about changes to our service;

5.1.5 to ensure that content from our site is presented in the most effective manner for you and for your computer.

5.2 Information we collect about you. We will use this information:

5.2.1 to administer our site and for internal operations which includes operations with our host server, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

5.2.2 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

5.2.3 to allow you to participate in interactive features of our service, when you choose to do so;

5.2.4 as part of our efforts to keep our site safe and secure;

5.2.5 to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

5.2.6 to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

5.3 Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


You agree that we have the right to share your personal information with:

6.1 Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

6.2 Selected third parties including:

6.2.1 business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

6.2.2 advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 women aged under 50 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and

6.2.3 analytics and search engine providers that assist us in the improvement and optimisation of our site.

6.3 We will disclose your personal information to third parties:

6.3.1 In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

6.3.2 If Alison Young Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

6.3.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [click here for Website Terms & Conditions] and other agreements; or to protect the rights, property, or safety of Alison Young Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


7.1 [The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7.2 All information you provide to us is stored on our or our host’s secure servers. Any payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

7.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at info@alisonyoungbeauty.com


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


This privacy policy shall be subject to the laws of England and Wales and the courts of England and Wales shall have the exclusive jurisdiction to hear any claim arising out of it.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@alisonyoungbeauty.com

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